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Important Notification: Fabric Shortage-Induced Order Delay and Special Discount Code

Dear Valued Customer,

We hope this message finds you well. We are reaching out with an important update regarding your recent order. Due to an unexpected shortage of fabric, which is a key component in our production line, we are facing delays in fulfilling your purchase. This scarcity is temporarily affecting our ability to produce items at our usual pace.

Understanding the importance of maintaining the integrity and quality of our products, we have had to adjust our production timeline accordingly. This adjustment is crucial to ensure that we meet the high standards we have set for our goods and that you expect from us.

To show our gratitude for your patience and to apologize for this delay, we are offering a one-time 20% discount for all orders placed from January 26th to February 15th. Please use the discount code: PROLONG20 when completing your purchase to redeem this special offer. We expect to resume shipping for affected orders from February 15th through February 19th.

For those who have already applied the PROLONG20 discount code, your understanding is greatly appreciated. For orders not utilizing this discount, we will send out confirmation emails and SMS notifications. If we do not receive a confirmation within 48 hours, we will consider the order canceled.

If your order is of an urgent nature, please do not hesitate to get in touch with us at info@vividhe.com for immediate assistance. Please note that you have the right to cancel your order before it has been shipped.

We sincerely regret any inconvenience this may have caused and are thankful for your understanding as we navigate through this fabric shortage.

We look forward to your continued cooperation.

Best regards,

VIVIDHE